HMW Services, LLC – Privacy Policy

Last Updated: January 11, 2026

1. Introduction

HMW Services, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or communicate with us, including via SMS messages, email communications, appointment scheduling, and service inquiries. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms of Service.

2. Information We Collect

Contact Information
We may collect your name, phone number, email address, and address when you submit a form, request an estimate, schedule services, or otherwise contact us.

Communications Data
If you opt in to receive SMS or email communications, we collect and store your messaging preferences, consent records, and opt-out activity to remain compliant with communication regulations.

Usage and Device Information
Our website may use cookies, pixels, or analytics tools to collect information such as IP address, browser type, pages visited, and interaction data to improve website performance and user experience.

Service and Appointment Data
If you request or receive services from HMW Services, LLC, we may collect information related to scheduling, estimates, service details, and customer support interactions.

3. How We Use Your Information

We use your information to:

Respond to inquiries and provide requested services

Send appointment confirmations, reminders, and service updates

Send SMS and email communications you have explicitly consented to receive

Improve website functionality and service performance

Maintain records related to consent and opt-out compliance

Protect our business and users from fraud, misuse, or security issues

4. Cookies and Tracking Technologies

We use cookies and similar technologies to understand how visitors interact with our website and to improve functionality. You may disable cookies through your browser settings, though some features may not function properly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information.

We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.

We may share information only in the following limited circumstances:

Service Providers
We may share information with trusted subcontractors who support our operations, such as customer communication platforms, scheduling tools, or analytics services. These providers are permitted to use information only to perform services on our behalf.

Legal and Safety Requirements
We may disclose information if required by law or to protect the rights, safety, or security of HMW Services, LLC, our customers, or others.

Business Transfers
If HMW Services, LLC is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.

Third-Party Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Your Choices

SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and no further SMS messages will be sent unless you opt back in.

Email Opt-Out
You may unsubscribe from non-essential emails at any time using the unsubscribe link included in the email.

Access, Correction, or Deletion
You may request access to, correction of, or deletion of your personal information by contacting us using the information below, subject to applicable laws.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, you may contact us at:

HMW Services, LLC
Location: Billings, Montana, USA
Phone: +1 406-812-5538
Email: [email protected]